Acceptance of These Terms

By accessing or using the Bowlora website, you agree to comply with these Terms & Conditions.

If you do not agree with these terms, please do not use our website or place an order for a pet bowl or other product through our store.

These terms apply to all visitors, customers and other users who access or use our website.

About Bowlora

Bowlora is an online store focused on pet bowls and related pet feeding products for customers looking for practical and reliable feeding solutions.

Our product range may include different styles, materials, sizes and designs, with product features and specifications varying between individual models.

Store Location: Australia

Pet Bowl Products

We make reasonable efforts to ensure that pet bowl descriptions, specifications, images and other information displayed on our website are accurate and up to date.

Product colours, appearance and displayed images may vary slightly depending on your device, screen settings and other factors.

Information relating to bowl dimensions, materials, capacity, design, cleaning instructions and other features is provided according to the product information available to us.

We reserve the right to correct errors, update information or change product availability where necessary.

Pet Bowl Availability

All pet bowls and related products are subject to availability.

Adding a pet bowl to your cart does not guarantee that the product will remain available until checkout is completed.

If an ordered product becomes unavailable, we may contact you regarding the order and provide an appropriate solution.

Pet Bowl Orders & Purchase Acceptance

When you place an order through our website, you are submitting a request to purchase the selected pet bowl or other listed product.

An order confirmation does not necessarily mean that Bowlora has accepted every aspect of the order.

We may cancel or refuse an order where there is a genuine issue involving product availability, pricing, suspected fraud, technical errors or other legitimate circumstances.

Pet Bowl Pricing & Payment

Prices for pet bowls and related products are displayed on our website and may be changed from time to time.

The price applicable to your order is generally the price displayed at the time your order is successfully placed, subject to obvious pricing or technical errors.

Applicable taxes, delivery charges or other costs will be displayed where relevant during the purchasing process.

Pet Bowl Order Cancellation

If you need to cancel a pet bowl order, please contact our support team as soon as possible after placing the order.

Cancellation requests can only be considered before an order has entered processing or has been shipped.

Once an order has been shipped, cancellation may no longer be possible. You may instead be able to request a return in accordance with our Return & Refund Policy.

Pet Bowl Shipping & Delivery

We aim to process and dispatch pet bowl orders within the timeframes stated in our Shipping Policy.

Delivery estimates are not guaranteed and may be affected by carriers, weather, public holidays, operational issues or circumstances outside our reasonable control.

Customers are responsible for providing accurate and complete delivery information when ordering a pet bowl.

Estimated Delivery: 5–9 Business Days

Pet Bowl Returns & Refunds

Returns, exchanges and refunds for pet bowls and other eligible products are handled according to our Return & Refund Policy.

For eligible products, returned pet bowls may need to include original packaging, accessories and other supplied components where applicable.

Return Window: 30 Days From Delivery

Australian Consumer Law

Nothing in these Terms & Conditions is intended to exclude, restrict or modify any rights, remedies or consumer guarantees that cannot lawfully be excluded under Australian Consumer Law.

If a pet bowl or other product does not meet applicable consumer guarantees, you may have rights to a repair, replacement, refund or another remedy depending on the circumstances.

Our policies are intended to operate alongside your rights under applicable Australian law.

Use of Our Website

You agree to use our website only for lawful purposes.

• Do not use the website for fraudulent or unlawful activity.
• Do not attempt to interfere with website security.
• Do not introduce harmful software, code or material.
• Do not attempt to gain unauthorized access to systems or accounts.
• Do not misuse our website or Bowlora services.

Intellectual Property

Unless otherwise stated, content appearing on the Bowlora website, including text, graphics, logos, images, product presentation, designs and other materials, belongs to or is used by Bowlora with appropriate rights.

You may not reproduce, copy, modify, distribute or use our content for commercial purposes without permission.

Third-Party Services & Links

Our website may contain links, services or features provided by third parties that may support the sale, payment or delivery of pet bowls and related products.

Third-party services may operate under their own terms and privacy policies.

Bowlora is not responsible for the content, availability or practices of third-party websites that we do not operate.

Website Accuracy & Availability

We aim to keep our website and pet bowl product information available and accurate, but we cannot guarantee that the website will always be uninterrupted, error-free or completely current.

We may update, modify, suspend or discontinue parts of the website when reasonably necessary.

Limitation of Liability

To the extent permitted by law, Bowlora will not be responsible for losses arising from circumstances beyond our reasonable control.

Nothing in these terms limits or excludes liability or consumer rights where such limitation or exclusion is prohibited by applicable Australian law.

Events Outside Our Control

We are not responsible for delays or failures caused by circumstances that are outside our reasonable control.

• Severe weather
• Natural disasters
• Carrier disruptions
• Public emergencies
• Power or network interruptions
• Other unforeseen circumstances

We will take reasonable steps to minimise disruption where possible.

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our pet bowl products, services, website practices or applicable requirements.

Updated terms will be published on this page.

Your continued use of the website after changes are published may constitute acceptance of the updated terms, to the extent permitted by law.

Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy.

Please review our Privacy Policy to understand what information may be collected, how it may be used and how we work to protect customer information.

Governing Law

These Terms & Conditions are intended to operate under the laws applicable in Australia.

Nothing in these terms is intended to remove any mandatory legal rights or protections available to consumers under applicable Australian law.

Questions About Your Pet Bowl Order?

If you have any questions about our Terms & Conditions, pet bowls, product specifications, orders, delivery or store policies, our support team is available to assist.

Please include your order number and relevant details when contacting us.

support@bowlora.com

Bowlora Pet Bowl Support