Accepted Payment Methods

Bowlora may offer several payment methods through the online checkout. The payment methods available to you will be displayed before you complete your order.

Payment method availability can vary depending on checkout settings, location, currency and other applicable conditions.

Payment at Checkout

Customers can select an available payment method during checkout and review the complete order total before submitting the purchase.

The selected payment method must be successfully completed or authorized before the order can proceed to processing.

Credit & Debit Cards

Where available, customers may be able to pay using supported credit or debit cards.

• Visa
• Mastercard
• American Express

Card availability is subject to the payment options presented during checkout.

Digital Wallets

Depending on checkout availability, customers may be offered supported digital wallet payment options.

• Apple Pay
• Google Pay
• Shop Pay
• PayPal

The available digital wallet options will be shown directly during checkout.

PayPal Payments

Where PayPal is available at checkout, customers may choose PayPal as their payment method.

PayPal transactions are processed according to the applicable PayPal payment process and terms.

Payment Authorization

An order may begin processing after the payment has been successfully authorized and the required order information has been received.

If a payment cannot be authorized or completed, the order may be delayed, placed on hold or cancelled.

Currency

Bowlora is an Australia-based online store and prices may be displayed in Australian Dollars (AUD).

The applicable currency and final amount will be shown during checkout before you complete your purchase.

Order Total

The checkout page will display the applicable total before your order is completed.

The total may include the product price, applicable shipping charges and any other amounts shown at checkout.

Please review the complete order total before confirming your purchase.

Payment Security

We take reasonable steps to help protect payment and customer information handled through our online store.

Payment information may be processed through secure payment services available during checkout.

Payment Problems

If you experience an issue while attempting to make a payment, please check that the information entered is correct and that your selected payment method is available.

If the issue continues, please contact our support team.

Order Cancellation & Payment

If you need to cancel an order, please contact our support team as soon as possible after placing it.

Cancellation requests can only be considered before the order has entered processing or shipping.

If an approved cancellation results in a refund, the applicable amount will generally be returned through the original payment method.

Refunds

Approved refunds are handled according to our Return & Refund Policy.

Where possible, refunds are returned using the original payment method used for the purchase.

The time required for a refund to appear in your account may vary depending on the payment provider or financial institution.

Incorrect or Duplicate Charges

If you believe you have been charged incorrectly or notice an unexpected duplicate charge, please contact our support team.

Please provide your order number and relevant transaction information so we can review the issue.

Customer Information

Customers are responsible for providing accurate information during checkout.

• Correct name and contact information
• Accurate billing information
• Accurate delivery information
• Information required to complete payment

Payment Verification

To help protect customers and our business, orders may be reviewed where there are reasonable concerns regarding payment authorization or unauthorized activity.

Where appropriate, additional information may be requested before an order is processed.

Australian Consumer Law

Nothing in this Payment Policy is intended to exclude, restrict or modify any rights or remedies that cannot lawfully be excluded under Australian Consumer Law.

Your statutory consumer rights continue to apply to eligible purchases regardless of the payment method used.

Changes to This Payment Policy

Bowlora may update this Payment Policy from time to time to reflect changes to our payment process, store operations or applicable requirements.

Any updated version will be published on this page.

Need Help With a Payment?

If you have a question about a payment, refund, cancellation or an order placed through Bowlora, our support team is available to assist.

Please include your order number and relevant details when contacting us.

support@bowlora.com